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Student Affairs

Assessment Office

Overview

Purpose and Services

Our mission is to facilitate a culture of continuous improvement in the ¼ªÏé·» Division of Student Affairs. We support division staff in collecting, analyzing, and sharing meaningful data that inform their programs, services, and spaces to enhance student success. We assist with division-wide strategic planning and outcomes to align the work of our units with campus-level priorities and make data-informed decisions using a lens of diversity, equity and inclusion.

We provide the following services to the Division of Student Affairs:

  • Consulting with Student Affairs units to develop and implement unit-level assessment plans/projects
  • Providing training to units on outcomes, methods, instrument development, analysis, reporting and use of results to drive improvement
  • Coordinating the division’s Strategic Plan annual reporting process to show the collective impact of our work
  • Disseminating relevant data and reports to division, campus and other stakeholders
  • Representing the division on committees related to assessment, planning, institutional data, campus surveys, and accreditation; coordinating requests for institutional data.
  • Recognizing and celebrating assessment practice and progress towards advancing a culture of evidence.

Contact Information
Vana Khachatourian
Senior Coordinator for Assessment, Evaluation and Planning
818.677.6378
Jeanne Chisholm Hall 133

Request an Assessment Project or Consultation

Assessment Staff

Vana Khachatourian (She/Her)
Strengths: Futuristic, Strategic, Activator, Discipline, Significance

Vana Khachatourian

Vana is a ¼ªÏé·» homegrown first-generation professional where she earned both her Bachelor's degree in Child & Adolescent Development and Master's degree in Educational Psychology with an emphasis on Development, Learning, Instruction and Evaluation. Prior to her role in Student Affairs, she was a Lead Data Consultant in the Office of Institutional Research at ¼ªÏé·» with a decade of institutional knowledge. Vana has served in various committees and working groups, such as the COVID Attestation and Operations Working Group, Veteran's Student Success Advisory Committee and served as the Co-Chair for the ¼ªÏé·» Survey Administration Committee. Throughout the years she had the opportunity to work along aside and support multiple divisions across the ¼ªÏé·» campus on data literacy, data accessibility and assessment. This allowed Vana to gain a holistic perspective of ¼ªÏé·» as whole and value the power of collaboration for student success. She believes in optimizing and showcasing the great work done by colleagues through promoting efficient strategies, professional development and open communication. Vana currently resides in Granada Hills, California with her daughter and husband. She enjoys listening all sorts of music specially international music, dancing, walking and hosting parties and close gatherings with family, friends and colleagues.Ìý

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Assessment Activities Calendar

Assessment Community of Practice (ACOP)

Charge:

The purpose of the ACOP is to serve in advisory capacity and provide thought leadership on assessment in Student Affairs. Members value data-informed practice. Using a lens of equity, they ask questions to better understand student learning and engagement. They possess a willingness to learn and a desire to expand their own knowledge base. Members are committed to helping to educate others, advocating for assessment practice, and contributing to continuous improvement using assessment results.

  1. Representing voice of staff in assessment planning and process strategy
  2. Acting as a liaison, communicating information to their own department
  3. Serving as a hub for sharing co-curricular assessment of student learning practice and results
  4. Engaging in assessment-related training and professional development for assessment capacity building
  5. Recommending assessment-related practices and policies to division leadership
  6. Supporting institutional needs or initiatives related to student learning and success

Current Members:

  • *Patricia Alford-Keating, University Counseling Services
  • *Alejandra Aparicio, University Student Union (USU)
  • *Aja Butler, Matador Involvement Center (MIC) 
  • Karla Gonzalez, Basic Needs
  • *Patrick Johnson - Student Housing and Residential Life
  • *Sharon Kinard, University Student Union (USU)
  • *Genesis Lozano, Career Center
  • *Marianne Link, Klotz Student Health Center
  • *Jasmine Mencias, Financial Aid & Scholarships
  • *Joaquin Marinez, Disability Resources and Educational Services (DRES)
  • *Arriana Martin, Associated Students
  • Rory Meister, Admissions
  • *Cathy McLeod, National Center on Deafness (NCOD)
  • *Gabbi Nguyen, Klotz Student Health Center
  • *Tatiana Ortega, Office of the Registrar
  • *Aileen Rolon, National Center on Deafness (NCOD)
  • Shelley Sakoda, University Student Union (USU)
  • *Paul Schantz, Student Affairs Information Technology
  • Mandy Shamir, Vice President of Student Affairs Office
  • *Yasmine Sidhu, Klotz Student Health Center
  • Ruth Vasquez, University Student Union (USU)
  • Catherine Villareal - SOAR
  • *Steven Wang, University Counseling Services
  • Eleanor Wolgast; International and Exchange Student Center (IESC)

Convener: Vana Khachatourian, Student Affairs Assessment, Evaluation and Planning      

*Completed the Applying and Leading Student Affairs Assessment online course

Meeting Schedule:

Spring 2025/Summer 2025 
Fridays from 10am - 11:30am on the following dates: 1/17, 2/14, 3/14, 4/18, 5/23, 6/20, 7/18, 8/15

Contact Vana Khachatourian if you are interested in having your department represented.

Awards and Events

 

ASSESStival

The ASSESStival is a division-wide event to celebrate assessment work and highlight the progress of departments each June. In addition to formal presentations that highlighted the ¼ªÏé·» Road Ahead Strategic Directions, departments share progress on identified strategic goals and outcomes in the form of a section. The Assessment Community of Practice also selects and announces awards recognizing exemplary assessment work. The agenda for the first annual division of Student Affairs ASSESStival can be found .

                

 

2023 Assessment Awards

For living out JEDI values and ensuring that equity is a meaningful part of assessment

For improvement in assessment work, bringing new ideas to the department

  • Building a Culture of Assessment Department AwardBasic Needs

For intentionally engaging team members in assessment work and including it in all aspects of the department

 Assessment Training Attendance Award Klotz Student Health Center

For having the most staff who attended assessment training this year

 “Closing the Loop” - Department AwardCareer Center

For excellence in using and sharing assessment results to better the experiences of students

 People’s Choice Poster Award – University Student Union (USU)

Voted most impactful and engaging assessment poster

Common Learning Outcomes and Competencies

External Assessment Organizations

  • : Provides a free opportunity for educators that coordinate assessment for divisions of student affairs to discuss issues to improve their work.
  • : Assessment, Evaluation and Research: Encourages and supports student affairs professionals as they assess learning, evaluate programs, and research theory and practice.
  • : The Commission promotes assessment skills and knowledge to facilitate and support student learning, development, and effective student affairs practice.
  • : CAS offers dynamic, credible standards, guidelines, and Self-Assessment Guides that are designed to evaluate Student Affairs programs and guide improvement for a variety of functional areas.
  • : NILOA identifies and disseminates ways that academic programs and institutions can productively use assessment data to inform and strengthen undergraduate education.

Helpful Assessment Tools

Internal University Resources

Professional Development and Training

  • Student Affairs Staff Training Recordings – A ¼ªÏé·» email address is required to access these in Box
    • (July 2022)
    • (June 2022)
    • (May 2022)
    • (April 2022)
  • online course

Program review and accreditation

All Student Affairs departments will participate in formal review on a regular cycle. Most departments will participate in Program Review. Program review involves a self-study process for program evaluation. This process involves others at the institution (and sometimes those external to it) in examining evidence to determine collectively whether the program is in compliance with the standards. The Council for the Advancement of Standards in Higher Education (CAS) was founded in 1979 as a profession-wide entity to establish standards to guide practice by student affairs, student development, and student support service providers employed by institutions of higher learning. The standards, intended to describe quality practice, are developed through collaboration and consensus and are designed to apply broadly across institution types and sizes.

Some departments will participate in Accreditation as required for licensing in their field. Accreditation is a process of external quality review used by higher education to scrutinize colleges, universities, and educational programs for quality assurance and quality improvement. In the United States, accreditation is carried out by private, nonprofit organizations designed for this purpose.

Request an Assessment Project or Consultation

Student Affairs Department Assessment and Reports