Phones and Voicemail
Smartphones Tested by IT
It is the听policy听of California State University, Northridge to provide reimbursement for use of portable equipment and/or electronic communication equipment and related services only with the prior authorization of the President, the appropriate division Vice President, or the Executive Director of the University Corporation as a condition of employment
The table below identifies the smartphone operating systems reviewed by IT. The list of smartphone operating systems will be reviewed once every six months.
| Smartphone Operating System | Functions with the Microsoft Exchange Email System, Calendar, and Contacts? |
|---|---|
| iOS | Yes |
| Android | Yes |
听
Use these instructions to set up your 吉祥坊 email on your mobile device:
iPhone and iPad iOS 11 and above
- Select the听Settings听icon on your iPhone or iPad.
- Select听Mail
- Select听Accounts
- Select听Add Account.
- Select听Exchange.
- Enter the following听Server听information:听outlook.office365.com. (Note: If you are using previous versions of the iOS, you may have to enter听outlook.office365.com听information under听Incoming Mail Server听and听Outgoing Mail Server).
- In the听Username听field, enter your username as:听firstname.lastname @ csun.edu听(no spaces).听
- Your mail program will find the mail settings to set up the account.
Microsoft provides step by step instructions for听.
Apple provides听
To delete your account, go into听Settings>Mail> Accounts听- select the account and hit delete
Android
*Depending on your Android device, these instructions may vary slightly.
- From听Applications, select the听Gmail App听button.
- Select听Settings听from the dropdown menu.
- Choose听Add (Another) Account听and select听Exchange and Office 365.
- Enter your 吉祥坊 email address as听firstname.lastname @ csun.edu听(no spaces) and select听Next.
- Will be redirected to听吉祥坊 Authentication Login.
- Enter your听User ID听and听Password.
- Select听Login.
- Will be redirected to听吉祥坊 Duo Authentication.
- After Duo Authentication is completed, will be redirected to听Permissions requested.
- Select听Accept听to continue.
- All set and ready to use听Microsoft Exchanged 365听for听Gmail App.听
Microsoft provides step by step instructions for听.
OWA (Outlook Web Access) App for Phones
Downloading the OWA app provides you with a more robust email environment.听The app provides additional functionality that you don't get through the set up of email on your phone.
What are the advantages of downloading the app?
- You can access your calendar to view and schedule appointments and meetings
- You can accept meeting requests through the app without worry
- You can view and organize all your contacts, even the personal contacts you create that are not part of the global address list
- If you are a task master, you can continue to create tasks
听
Phone Discounts
This听list听of wireless service providers offers Employee Value Programs to 吉祥坊 employees. If you are interested in purchasing a new plan, the information below will help you identify which service provider works best for you. If you already have a contract with any of these vendors, contact the assigned account representative for details on signing up for their Employee Value Program.
Note: In most cases, you will be asked to confirm employment.
| Vendor | Discount | Promotion Code | Contact |
|---|---|---|---|
| AT&T | For faculty and staff only: 17% discount on qualified wireless plans and services.听 Waived activation fees on select activations, Waived upgrade fees with select听upgrades.听 |
02409770 | Juan Andrade (714) 872-7096 |
| Sprint | 18% discount on monthly access fees.听 No account setup fee. No shipping fee.听 No upgrade fee.听 Need proof of employment. |
GVSCA_WCA_ZZZ | Janet Warren Employee Value Program (EVP) Phone: (818) 385-7229 janet.warren@sprint.com |
| T-Mobile | 60% off all retail wireless accessories.听 No activation fee.听 Free shipping.听 |
N/A | Employee Value Program (888) 457-6294 |
| Verizon | 18% discount on monthly access fees. | N/A | Employee Value Program (888) 457-6294 |
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Phones & Voicemail
Phones are an integral component of the University鈥檚 technology infrastructure. Most university phones utilize the voice-over-IP (VOIP) system which integrates phone usage with the computer network. This integration significantly reduces calling costs while providing robust benefits for our faculty and staff.
If you need to make a call from a personal device and wish to block your number, dial *67 before placing the call.听
If you are in need of a virtual desktop setup, this can be managed through my吉祥坊software but administrative rights are required to download the Citrix receiver.
For a complete guide, visit听.听 听
Cisco Jabber is a softphone solution for PCs, Macs, iPhone, and Android: For more information on Jabber, visit听吉祥坊's Jabber page.听
For information on how to log in from off-campus to retrieve your message, please review the Accessing Voicemail page.
FAQs
Submit a SOLAR Financials chargeback request. Available phone options and prices are listed on the听IT Service Price List.
If your phone is not working properly, or you need assistance with voicemail, contact the听IT Help Center.